Attendee Frequently Asked Questions

To register for the conference, click here. If you have any questions while you register, please contact us at conference@gie.net.

For complete pricing click here.

All-Access Pass – This pass includes access to networking event functions, the exhibit hall, educational sessions, and the pre-show all-access workshops on day 1 of the event.

Conference & Expo Pass – This pass includes access to all networking functions (except the All-Access networking lunch on Day 1), the exhibit hall, and all general educational sessions (not including the All-Access Pre-Show Workshops).

Expo Only Pass – This pass includes access to all networking functions (except the All-Access networking lunch on Day 1) and access the exhibit hall.

Lunch on Day 2, along with all networking receptions, welcome refreshments, and networking breaks are included with all pass types. Lunch on Day 1 is only included with the All-Access Pass.

Yes, we are offering registration discounts to anyone who registers in a group of 3 or more as well as our early registration pricing discounts that can be seen on our pricing page here.

Yes, attendees registering in a group of 3 or more will receive a 15% discount on their total purchase. To qualify for the group rate, groups must register at the same time. Discount cannot be retroactively applied.

Yes, registrations are subject to discounted early pricing. To view our discounts and deadlines, please click here.

Yes, a one-day registration is available for $199 per person. This rate will only be available onsite at the event on a space available basis. The One-Day Only Pass includes access to the educational sessions and networking functions for one event day. (This does not include any designated All-Access Only sessions/functions on Day 1 of the conference).

No, the Garden Center Conference & Expo is a solely in-person event. No virtual event options are being offered at this time.

Yes. On-site registrations are accepted on a space available basis.

GIE Media accepts VISA, MasterCard, and American Express credit cards. Checks, wire transfers and money orders (made payable to GIE Media, Inc.) are also accepted but must be sent prior to the start of the conference. For information on where to send checks and wire transfers, please email us at conference@gie.net. Please do not send cash with mail-in registrations. Cash will only be accepted on-site for registration payment. Checks must be drawn in U.S. dollars and from a U.S. bank.

Each registration package includes access to different elements of the conference. To view what is included with each pass type, please click here.

Yes, you are able to upgrade your registration pass at any time. The cost to upgrade will be the rate difference between the pass type you registered for and the one you are looking to upgrade to (at the time of registration). To upgrade your pass, contact show management at conference@gie.net.

All travel costs including air and hotel accommodations are the responsibility of the attendee. The Garden Center Conference & Expo has secured a block of rooms at the conference rate at the host hotel. Rooms in the conference room block are reserved for conference attendees. Detailed information on the discounted rooms for conference attendees can be found here.

After completing registration, you will be routed to a confirmation page that will allow you to add the event to your calendar, print a receipt, and edit your registration, as well as view a map and directions. In addition, you will receive a confirmation email with your registration information.

First, please ensure that the email conference@gie.net is whitelisted in your email server. The registration confirmation will be coming from Show Management from conference@gie.net and will be titled "Registration Confirmed - Garden Center Conference & Expo". Additionally, please keep an eye on your spam/junk folder in the event that the confirmation email was caught in your spam filter by mistake. If you still have not received it, please email us at conference@gie.net and we will re-send your confirmation email.

The system will save all of the information you have previously entered. You will just need to log back into the registration system to complete your registration. To log into the system, click here and select “Already Registered?”. Simply enter the email address that you used to begin the registration and the password created during the initial registration. The fields will populate with the data entered and you will be able to complete your registration.

All cancellations must be made in writing and either faxed or e-mailed. Voicemails will not be accepted. A full refund minus a 10% administrative fee will be issued if the cancellation is received by May 24, 2023. A 50% refund will be provided if the cancellation is received no later than June 14, 2023. No refunds will be issued after June 14, 2023, or for no-shows. If you cancel your conference registration, your hotel room will no longer qualify for the group rate and may also be cancelled if booked at the host hotel. Garden Center Conference & Expo reserves the right to cancel a program due to insufficient registration or instructor emergency. Attendees can notify the show at any time that another individual will attend the conference in his or her place. Garden Center Conference & Expo also reserves the right to cancel or reschedule the event. A full refund of registration fees will be issued only if this occurs.

Attendees can notify the show at any time that another individual will attend the conference in their place.

AA full refund minus a 10% administrative fee will be issued if the cancellation is received by May 24, 2023. A 50% refund will be provided if the cancellation is received no later than June 14, 2023. No refunds will be issued after June 14, 2023, or for no-shows. If you cancel your conference registration, your hotel room will no longer qualify for the group rate and may also be cancelled if booked at the host hotel.